Frequently asked questions

How often should I visit a Dentist for a check up and clean?

Dentists recommend coming into the dentist once every 6 months, twice a year for an exam and clean.



How do I improve my smile?

There are many ways to improve your smile, such as whitening and orthodontic treatment. It’s best to make an appointment with your dentist and see many options and recommendations your dentist will provide.



Do you accept private health insurance?

Yes, our clinic has direct rebate facilities (HICAPS).



Can I cancel my appointment?

We understand that plans can change or urgent situations arise. If you need to cancel an appointment , please give us 24 hours notice. Your time with your dentist has been scheduled especially for you. Any cancellations with less than 24 hours notice may result in charges. For late arrivals, we are pleased to offer you the remaining time on your scheduled visit. However, your appointment will end at your allotted time as to not extend into the next patient’s schedule.



Is there parking onsite?

There are 7 free onsite parking spaces available to the clinic. There are also ample street parking on Hurworth street, Jeays street and Mayne road- these are only a few minutes walk from the clinic.



Where are you located?

We are a boutique dental clinic situated in the Refine Health building. You can find us at 22 Campbell St Bowen Hills